We're all about best in class customer care and only want you to experience a five-star service, which is why we're available seven days a week and why every phone call, message and email is answered directly by one of our UK-based Customer Service team.

Whether it's finding out about what's new and exclusive, getting a recommendation on the best vape for you, or help tracking your order - our team is ready to go, even if you've never shopped with us before! You can chat to us on the phone, come see us in person, or drop us a line via email, live chat, or even social media.

Telephone

You can reach us by phone between 9.30am - 5.00pm ( Mon - Sat )
Our number is: 01942 867253

By Post

Send any letters to the team at:

Northwest Vape
56 Warrington Road
Platt Bridge
Wigan
WN2 5JA
United Kingdom