Returns & Refunds

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 calendar days to return any other item(s) from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Please include proof of purchase to speed up the administration process.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will immediately initiate a refund to your debit/credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning the item(s) to us.
Shipping costs are non-refundable.

Delivery

Royal Mail Delivery

If you place an order between Monday to Friday before 3 p.m orders will typically be sent out on the same day. Orders placed on weekends and bank holidays will be dispatched the next working day. On rare occasions, however, it can take longer. The minimum order for free delivery is £25. If the order is less than £25, we have the following options:

Note: We aim to get all orders shipped the same business day if the order placed before 3pm (Monday - Friday). All delivery timeframes are estimated by the courier, who has an above 98% success rate.

Next Day Delivery: £4.99 (Next working day)

2-3 Working Days: £3.50

Contact Us

If you have any questions please contact us.